2.What Personal Data We Collect

We collect information to provide accurate quotations and carry out installation services. This includes:
Contact Details: Name, email address, phone number, and company name.
Project Data: Site addresses, architectural drawings, photos, and window schedules uploaded via our enquiry forms.
Technical Data: IP addresses and browser type (via standard website analytics).

3.Why We Collect This Data

We process your data for the following specific purposes:
To Provide Quotes: We cannot estimate a project without reviewing your specifications or drawings.
To Fulfil Contracts: If you hire us, we use your data to schedule engineers, arrange site access, and issue certification (e.g., RAMS, commissioning certificates).
Internal Record Keeping: To maintain installation logs as required by safety regulations (e.g., The Regulatory Reform (Fire Safety) Order 2005).

4.Data Security & Sharing

We are committed to ensuring your information is secure.
We do NOT sell your data.
We only share data with trusted third parties necessary to complete your job (e.g., our sub-contracted electrical partners or hardware suppliers like SE Controls for warranty registration).

5.Cookies

Our website uses standard cookies to monitor site traffic and improve user experience. You can choose to accept or decline cookies through your browser settings.

6.Your Rights

Under UK GDPR, you have the right to request a copy of the personal information we hold about you or to request its deletion. To exercise these rights, please contact our Data Protection Officer at: sales@wcilimited.co.uk